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Friday, March 9, 2012

VACANCIES @ WHYTECLEON LTD

Our client, a first generation bank in the Nigeria economy seeks to recruit highly intelligent, young and dynamic professionals with integrity for the following positions nationwide:

CUSTOMER CARE OFFICERS (CCO)
JOB DESCRIPTION
- Attend to customer inquiries promptly and efficiently


- Process internet banking service and e-products requested
- Issue banker’s signature confirmation and reference letter as required
- Refer customer request beyond his/her limit to appropriate authority
- Perform other duties as assigned by Business Service Manager

SKILLS REQUIRED
- Good customer service care
- Good problem solving skills
- Good documentation and record keeping
- Good reading and listening skills


EDUCATIONAL QUALIFICATION
- HND Graduate Only (Minimum Lower Credit)
Age: Not more than 30 years
- Experience in banking industry will be an added advantage

TRANSACTION OFFICERS (TO)
JOB DESCRIPTION

- Processing opening, reactivation and closure of account’s
- File customer’s records
- Process ATM cards for customers
- Replace lost/expired customer instruments such as ATM Cards, Cheque books etc
- Perform other duties as assigned by Transactions Service Team Lead

SKILL REQUIRED
- Good customer service orientation
- Good problem solving skills
- Proficient in the use of MS Office
- Good oral and written communication skills

EDUCATIONAL QUALIFICATION
 
Same as Customer Care Officers

SECURITY SUPERVISORS
JOB DESCRIPTION

- Direct supervision of outsourced security guards attached to the branches
- Ensure strict compliance with security and safety policies. Ensure regulatory compliance in the branch and report infractions to the Chief Security Officer
- Monitor and ensure armed police presence in the branch as requested by management
- Coordinate emergency response activities in the branch
- Where required, effect the arrest of any persons who may have acted criminally against the interest of the bank.
- Provide basic customer service assistance to customers within the banking hall under the supervision of the branch head

EDUCATIONAL QUALIFICATION
- OND with 2 years working experience in the security industry/SSCE with 5 years working security experience
Age: Not less than 28 and not more than 40 years as at time applying.

METHOD OF APPLICATION
Interested candidates should send their Resume to
recruitment@whytecleon.com, quoting position sought as subject of the email, not later than 3 weeks from the date of the publication.

DEADLINE: 26 March, 2012.

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